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The 116000 Number

This number is reserved in each country in the European Union for a Missing Children’s Hotline.  In Ireland the 116 000 Missing Children’s Hotline is hosted by the ISPCC.
It became operational in December 2012.  The number is available to take calls 24 hours a day, every day of the year and is free to the caller.
The 116 000 Hotline is operational in 23 countries across Europe.  

The ISPCC Missing Children’s Hotline exists in Ireland to provide emotional support and advice to young people and adults alike in relation to missing children.
Someone might want to call the 116 000 Missing Children’s Hotline if a child in their family has run away, has been abducted, if they are seeking advice in relation to preventing a small child getting lost in a public place or perhaps if they would like someone to talk to in relation to a child that went missing a number of years ago and remains missing.
It is important to remember that the 116 000 Missing Children's Hotline is not an emergency service.  In the case of an emergency please telephone the Gardaí on 112/999.
Missing Children Europe would like to invite you to take part in a survey related to the service provided in your country through the “116 000” free emergency hotline for missing children. The survey is a first and essential step in the development of an accreditation mechanism based on professional standards, that should further increase the quality of the 116 000 service across Europe. The mechanism will be used to identify strengths and weaknesses of each organisation, to development of national improvement strategies and to foster the sharing of good practices among colleagues in different countries. The project is co-funded by the Daphne Programme of the European Commission.

We would be grateful if you would be able to dedicate some time to reply to this survey. Your contribution will be very important to achieve the objectives of the project, in the interest of all missing children and their families.

If you want to take part in this survey please click here